Your free web address
The included address is a subdomain of our platform, rather than a separately registered domain. It stays with our service and cannot be transferred to another registrar.
Connecting a domain you own
You keep your domain in your own registrar account; registration and renewal fees remain your responsibility. You do not need to move it to us. If you already have a website, we can connect a subdomain such as order.morningcup.com for your ordering site.
Support for a domain in your own account
If you keep your domain in your own GoDaddy or other registrar account, you are responsible for that provider's service. For example, if their DNS service has an outage, your domain expires, or your account is locked, you need to contact their support team to resolve it. We do not own or control that account and cannot fix an outage in their systems.
If you would like us to call or coordinate with your provider on your behalf, that is an additional paid service, separate from your website plan. We confirm the fee with you before starting, and you may need to authorize us to speak with them. Issues with the website hosting we provide should still be reported to us. A registrar outage does not always affect your website; it depends on which service is affected and where your DNS is hosted.
What the $50 yearly fee covers
The fee covers a standard domain's registration or renewal, DNS management, and its connection to your website. It is separate from your monthly website plan. We manage the domain on your behalf, with your business recorded as the registrant. Premium names or unusually priced extensions are quoted separately before purchase.
Your domain can move with you
If you cancel and want your managed custom domain transferred to your own GoDaddy account or another registrar, our transfer assistance is free. You only pay applicable provider transfer, renewal, or outstanding AWS/DNS charges. We confirm those costs first; both providers do not necessarily charge a transfer fee.
Transfers follow registrar eligibility rules, waiting periods, and transfer locks. When eligible, we help unlock your domain and provide the required authorization details. Transferring the domain registration does not include website hosting or email migration; those are separate arrangements.